Contact Support
If you need help with the Field Manager Pro app, have questions about your account, or want to report an issue, please reach out to our support team.
Frequently Asked Questions
- How do I get access to the app?
Field Manager Pro is available to authorized employees and contractors. Contact your company administrator to get an account set up.
- I forgot my password.
Tap "Forgot Password" on the sign-in screen to receive a password reset email.
- The app isn't syncing my data.
Check your internet connection and try closing and reopening the app. Data will sync automatically when connectivity is restored.
- How do I update the app?
The app receives automatic over-the-air updates. Make sure you have a stable internet connection, and the latest version will download in the background.
- How do I delete my account?
Contact your supervisor or HR department, or email our support team. We will process your account deletion request within 30 days.
Report a Bug
If you've found a bug or something isn't working correctly, please email us with:
- A description of the issue
- Steps to reproduce the problem
- Your device type and operating system version
- A screenshot if possible
Privacy
For information about how we handle your data, please see our Privacy Policy.
© 2026 Goodmore Safety Group LLC. All rights reserved.
